Return/Refund Policy
Understanding our refund and cancellation policies
Effective Date: January 1, 2025
At Kikz, we aim to deliver memorable and well-organized sports events. Please review our refund policy before purchasing tickets or registering for events.
1. General Policy
- • All event registrations are non-refundable once completed.
- • Refunds are only applicable in the event of cancellation or rescheduling by Kikz.
2. Event Cancellations & Rescheduling
- • If Kikz cancels an event: Participants will be notified immediately and eligible for a full refund.
- If an event is rescheduled: Participants may:
- ○ Transfer their registration to the new date, or
- ○ Request a refund within 7 days of the reschedule notice.
3. Participant-Initiated Cancellations
- • No refunds will be issued if you are unable to attend for personal reasons.
- • Participants may request to transfer their registration to another person by notifying Kikz at least 72 hours before the event.
4. Refund Process
Refunds (where applicable) will be processed through the original payment method within 14 business days.
Need Help?
If you have questions about our refund policy or need assistance with your registration, please contact our support team.